Customs & Import Tax

Tariffs and Import Fees

We don't add taxes, VAT, or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost.

It's the buyers’ responsibilities to clear customs and pay the relevant customs duties. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

A tariff or duty (the words are used interchangeably) is a tax levied by governments on the value including freight and insurance of imported products. Different tariffs are applied on different products by different countries. Some countries have very high duties and taxes; some have relatively low duties and taxes. Only the customs officers in the country where the goods clear can make the final determination. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out relevant information before you order. Please find out as much as you can about your import taxes in your own country before completing your order. If you find out information about import taxes in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We would be happy to follow your instructions.

If my items are detained by customs, who will be responsible to the clearance of the items?

If the items are detained by Customs after the shipment has been left the seller's country, the buyer is responsible for clearance of the detained items. If your items can not be cleared at customs, you need to provide us with the letter authorized by customs stating why they will seize it, and we will settle the problem with you.

If a very large order is delivered from overseas to my country, will customs seize my order?

Yes, it is possible. We suggest you ask us in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure.

If custom duties are incurred, who is responsible?

It is the buyer's responsibility for any custom duty fees that may be charged upon delivery.